About Us
Redefining Budget Hospitality
The OTHR Standard
A different kind of stay for a different kind of traveller. Where you can escape the ordinary.
The OTHR was built on a simple belief: great travel shouldn't require compromise. You shouldn't have to empty your wallet for a prime address — or settle for a distant, uncomfortable stay just to save money.
We chose a third path. Smart design. Core comforts. A location that puts you in the heart of the action. Nothing more. Nothing less. That's The OTHR Standard.
What we believe:
- Location is the ultimate luxury. We're a boutique capsule hotel on Cuppage Terrace - steps from Orchard Road, Somerset MRT, and the city's best shopping and dining. For travellers searching for a budget-friendly hotel in Singapore, we offer the address you want at a price that makes sense.
- Less is more. We strip away what you don't need - ballrooms, pools, and empty square footage. What remains: a bed you'll actually sleep well in, your own private cocoon, and a comfortable space to unwind. As Orchard Road's first and only capsule hotel, we focus on what matters: rest and location.
- Honesty builds trust. Some of our rooms have windows. Some do not. Neither is a compromise. We tell you exactly what to expect — no surprises, no fine print. That's how we're designing the go-to budget-friendly Singapore hotel for the design-conscious traveller.
The OTHR is for the modern traveller. You value design, comfort, authenticity, and meaning over the ordinary. So do we. Not ordinary. Not expected. Just a better way to stay.
FAQs
Your guide to a seamless stay in the heart of Orchard Road
GENERAL QUESTIONS
What is the minimum age for check-in?
Minimum age for check-in is 18 years old with a photo identification required. Each teenage guest below 18 years old will need to be accompanied by at least one adult.
What time is check-in and check-out?
Check-in time is from 3:00pm and check-out time is by 11:00am.
What is required for check-in?
It is by law that a valid physical copy of government-issued identification is required.
For Foreigners: Valid individual passport
For Singaporean/Singapore PR: Valid individual NRIC or passport
The Hotel has the discretion to refuse to check in if the identity does not match with the person mentioned in the reservation or if anyone refuses to provide the requisite proof of identity to the Hotel
Is the Reception open 24 hours?
Our Reception (Front Desk) team operates 24 hours daily.
Is early check-in available?
Early check-in will be subjected to availability and additional charges may apply. If you are arriving early and would like your accommodation guaranteed for your early arrival, you are advised to book one additional night before your arrival date.
Is late check-out available?
Late check‑out is subject to availability and may incur additional charges. Please let us know at the time of booking, or check with our reception team during your stay.
Can I store my luggage before check-in or after check-out?
Luggage storage is available before check‑in and after check‑out (storage after check‑out is for same‑day collection only). Not available during our initial opening phase.
Please note: items are stored at your own risk.
Does the hotel provide airport transfer?
The hotel does not provide complimentary shuttle services or airport transfers.
However, private airport transfers are available for a fee via our partner’s site.
Where is the nearest train station?
Somerset MRT Station (NS23).
What payment options are available?
Accepted modes of payments include cash, MasterCard and Visa only.
Can the hotel receive my package on my behalf before my arrival?
We accept packages for confirmed reservations only. Packages may be rejected if we cannot verify a valid booking. Liability disclaimer: The hotel is not responsible for any loss, damage, or missing items.
Pods and Rooms
Does the hotel provide free internet access/Wi-Fi?
Complimentary high-speed internet/Wi-Fi access is available throughout the hotel.
Are there wheelchair accessible room available?
Yes, we only have one wheelchair accessible single room available, subject to availability. Prior arrangement is required - please contact us in advance to check.
Please note: During our soft opening period, the elevator will not yet be operational. As such, we may be unable to accommodate wheelchair access during this time. We recommend checking with us before booking to confirm current accessibility status.
Can I add extra bed? Is there any additional charge?
Our pods and single rooms are designed for specific occupancy limits - single pods and single rooms are for one guest only, and queen pods are for two guests. As such, extra beds are not available for these room types.
However, for our Queen Private Room with Window, we offer a wall‑mounted pull‑down single bed in the lower level. This can accommodate an additional guest at $60 per night.
Can I request for a baby cot?
An adult-only property, the Hotel generally do not accept children below the age of 12 years old with the exception of booking our private room (Queen Private Room with Window) which allow one child above 6 years old.
What pin plug and voltage do you use in your pod/rooms?
In Singapore the power plugs and sockets are of type G and the standard voltage is 230V, the standard frequency is 50Hz. All our in-pod/room sockets are universal power socket.
How can I get in touch with the Reception (Front Desk) team in my pod/room?
For any assistance during your stay, simply scan the QR code on your check-in slip and reach out to us via WhatsApp.
Do the pods in the shared room have lockers?
Below your pod, a key card-controlled luggage compartment secures your belongings. For the storage dimensions, please visit the “Rooms” page on our website and select the specific pod type for more information.
Guests are advised not to bring expensive jewellery, precious goods or excessive amounts of cash onto the Hotel premises, and you do so at your own risk. Guests shall be responsible that all items of value are always stored securely and not left unattended and are reminded to always lock their belongings in their personal locker/safe deposit box. To the extent permissible by law, the Hotel will not be liable for any loss of or damage to any property brought onto the Hotel premises. In the event you suspect any loss of item(s), you must report immediately upon discovery, and must make yourself available to assist with any reports made by us to the police. The Hotel shall have no liability to you if you fail to submit such notice immediately or you fail to assist with any reports to the police.
Do the rooms in your private rooms have safe deposit box?
Yes, all private rooms come with a safe deposit box.
Guests are advised not to bring expensive jewellery, precious goods or excessive amounts of cash onto the Hotel premises, and you do so at your own risk. Guests shall be responsible that all items of value are always stored securely and not left unattended and are reminded to always lock their belongings in their personal locker/safe deposit box. To the extent permissible by law, the Hotel will not be liable for any loss of or damage to any property brought onto the Hotel premises. In the event you suspect any loss of item(s), you must report immediately upon discovery, and must make yourself available to assist with any reports made by us to the police. The Hotel shall have no liability to you if you fail to submit such notice immediately or you fail to assist with any reports to the police.
Do you have non-smoking/ smoking rooms?
The OTHR is strictly non-smoking throughout the hotel.
Does my room have individual air conditioning controls?
For our private rooms - yes, you can adjust the temperature to your preference.
For our pods in shared rooms - air conditioning is centrally controlled to maintain a comfortable temperature for all guests.
Amenities and Facilities
What are the amenities provided for pod/room?
Air-conditioning, Air Purifier (shared rooms only), Clothes Hook, Dental Kit, Disposable Bedroom Slipper, Ear Plugs, Hanger, Keycard access locker under pod (shared rooms only), Safe Deposit Box (private rooms only), Towel and Wireless internet (WiFi).
What are the amenities provided for your shared vanity and bathrooms?
Hand wash, Hair Shampoo, Body Wash and Hairdryers.
Do you have a laundry room?
Yes, we have a self‑service laundromat with washers, dryers, and iron & ironing board for guest use. Charges apply for each wash and dry cycle.
Please note: All washing must be completed with drying - we do not allow damp clothes to be hung inside room or anywhere in the hotel property.
What other shared facilities are available in the hotel?
We offer a range of shared spaces for your comfort and convenience:
Shared Lounge - relax, read, or socialise
Pantry - with hot and cold water dispenser, microwave, and shared refrigerator
Co-working Space - for working or catching up on emails
Vending Machine - for snacks and drinks
House Rules and Policies
Can I smoke within the hotel premises?
No smoking (including electronic cigarettes) is allowed in the hotel; there will be a recovery fee of $200 for guest who do not comply in order to cover the extensive cost of restoring to a smoke-free condition. In addition, you are liable to a composition sum of $200 or a fine of up to $1,000 if convicted in court.
Electronic cigarettes, also known as e-cigarettes, personal vaporisers or electronic nicotine delivery systems are also prohibited. Please note that it is illegal to buy, use and possess imitation tobacco products (such as e-cigarettes) in Singapore.
Are durian or mangosteen allowed in the hotel?
Due to their strong scent and staining properties, durian and mangosteens are not permitted anywhere in the hotel.
How often is housekeeping service provided?
We provide housekeeping service every third day of your stay - a practice that helps us reduce environmental impact and supports us as a small, independent business. If you need more frequent cleaning, we're happy to arrange it for a small fee. Just ask our team at Reception.
What is the hotel's policy on towel replacement?
We replace towels every third day of your stay - a small step that helps us save water, energy, and reduce waste. If you'd like a 1 to 1 towel change sooner, simply ask our team. We're happy to help. Thank you for supporting a small, environmentally-conscious business like ours.
What are my responsibilities regarding property care and guest conduct?
Guests are requested to conduct themselves appropriately at all times and to comply with the Hotel procedures and/or requests with regard to conduct and respect for other guests, the property of the Hotel, its employees and their health and safety. Conduct/behaviour that we reasonably consider inappropriate/unacceptable includes but is not limited to: creating an inappropriate level of noise and/or drunken or unruly behaviour and/or any behaviour which other guests or staff find offensive in any way. We reserve the right to refuse accommodation or services or remove you and members of your party from the Hotel if, in our reasonable opinion, we consider this provision to have been breached. Where this is the case shall have no obligation to refund you for lost accommodation, other services or any other loss or expense incurred.
You will be held liable for any loss or damage or loss to Hotel property, furnishings, fittings or equipment (including, without limitation, towels and linen) caused by you or a member of your party. Full payment for any such damage or loss must be paid prior to your departure. If you fail to make payment, you will be responsible for meeting any claims (including legal costs) subsequently made against us as a result of your actions together with all costs we incur in pursuing any claim against you.
What if I lose my physical key card?
If you misplace your key card, please inform our reception team immediately so we can deactivate the lost card for your security. A replacement fee of $20 will apply for the new card.
